Customer Reviews

Excellent service! My bike was making strange noises and they diagnosed the problem quickly. Fixed within 24 hours and the price was very reasonable. Highly recommend!

Best bike shop in Newport News! The staff is knowledgeable and honest. They explained everything they were doing and didn't try to upsell me on things I didn't need.

I brought my road bike in for a tune-up before a big ride. They did an amazing job - shifts perfectly now and brakes feel brand new. Fast turnaround too!

Great experience! They assembled my new bike perfectly and took the time to adjust everything to fit me properly. Very professional and friendly service.

Honest and reliable service. Had a flat tire and they fixed it quickly while I waited. Also gave me some helpful maintenance tips. Will definitely be back!

Fantastic shop! They repaired my daughter's bike and she's so happy with it. The team was patient and explained everything clearly. Fair pricing and quality work.

I've been coming here for years and they never disappoint. Expert mechanics who really know their stuff. My go-to shop for all bike repairs and maintenance.

Outstanding service! They fixed my brakes and adjusted my gears perfectly. The bike rides like new again. Highly recommend Freewheel to anyone in Newport News!

Professional and efficient. They diagnosed the issue with my mountain bike quickly and had it ready the next day. Great communication throughout the process.