About Freewheel
Newport News' trusted bicycle repair and sales shop, dedicated to keeping you riding safely and smoothly
Our Story
Freewheel Bicycle Shop was founded with a simple mission: to provide honest, expert bicycle repair services to the Newport News community. As passionate cyclists ourselves, we understand the frustration of dealing with bike problems and the importance of having a reliable shop you can trust.
What started as a small operation has grown into Newport News' go-to destination for bicycle repair and maintenance. Our success is built on a foundation of honest work at honest prices, combined with genuine care for every customer who walks through our door.
We're not just a repair shop – we're part of the local cycling community. Whether you're a daily commuter, weekend warrior, or casual rider, we treat every bike with the same level of care and attention. Our goal is simple: get you back on the road safely and quickly, so you can enjoy the ride.
At Freewheel, we believe in building lasting relationships with our customers. We take the time to explain repairs, offer maintenance advice, and help you make informed decisions about your bike. No upselling, no hidden fees – just honest service from people who genuinely care about cycling.
Our Values
The principles that guide everything we do
Passion for Cycling
We're cyclists ourselves and understand the joy and freedom that comes with riding. Every repair is done with the care we'd give our own bikes.
Safety First
Your safety is our top priority. We thoroughly inspect every bike and never compromise on quality or safety standards.
Honest Service
We believe in transparent pricing and honest recommendations. We'll never suggest repairs you don't need.
Community Focused
As a local business, we're committed to supporting the Newport News cycling community and promoting safe, enjoyable riding.
Meet Our Team
Experienced mechanics dedicated to keeping you riding
Michael Rodriguez
Owner & Master Mechanic
15+ years of experience in bicycle repair and a lifelong passion for cycling
Sarah Chen
Lead Technician
Certified mechanic specializing in road bikes and performance tuning
James Thompson
Service Technician
Mountain bike specialist with expertise in suspension and drivetrain systems
Ready to Experience the Freewheel Difference?
Visit our shop or book a repair appointment today